Navette
Navette • ToS

Terms of Service (ToS)

These terms govern access to and use of the Navette website and its online services.

Last updated: Fev 25, 2026
These General Terms of Use (GTU) define the rules governing access to and use of the services provided by Navette. By accessing the platform or using its features, the User acknowledges having read and accepted them without reservation.

1. Purpose

These Terms of Service (“ToS”) define the conditions for accessing and using the Navette website (the “Website”) and the rules applicable to users (the “User”).

2. Website publisher

The Website is published by Navette (“Navette”). Legal information (company details, address, registration, contact) is available on the Legal Notice page.

3. Access to the Website

  • Access to the Website is free of charge (excluding connection costs).
  • Some features may require an account (e.g., customer area on app.navette.com).
  • Navette may suspend access for maintenance, security or updates, without compensation.

4. Services

The Website presents Navette services (premium chauffeur, transfers, hourly disposal, business offers) and may provide estimation or pre-booking tools. Booking and ride execution may be carried out via a dedicated application area.

5. Account creation and information

  • The User agrees to provide accurate and up-to-date information.
  • The User is responsible for keeping credentials confidential.
  • Any activity performed from an account is presumed to be performed by its holder unless proven otherwise.

6. Acceptable use

  • Do not use the Website for illegal, fraudulent or harmful purposes.
  • Do not attempt to compromise the security, integrity or availability of the Website.
  • Do not scrape or automatically collect data without written authorization.

7. Intellectual property

The Website, its content (texts, trademarks, logos, visuals, branding) and technical elements are protected. Any unauthorized reproduction or exploitation is prohibited.

8. Personal data (GDPR)

Personal data processing is described in the Privacy Policy. Users have rights of access, rectification, objection, erasure and portability, under applicable regulations (GDPR).

9. Cookies

The Website may use cookies and similar trackers. Purposes, retention periods and consent management are described in the Cookies Policy.

10. Liability

  • Navette strives to keep information accurate but does not guarantee the absence of errors or omissions.
  • Navette is not liable for temporary unavailability of the Website.
  • Navette cannot be held liable in cases of force majeure or events beyond its control.

11. Third-party links

The Website may contain links to third-party sites. Navette has no control over such sites and disclaims any liability regarding their content.

12. Changes to the ToS

Navette may update these ToS at any time. The applicable version is the one published online on the date the Website is used.

13. Governing law and jurisdiction

These ToS are governed by French law. Unless mandatory rules provide otherwise, any dispute related to the Website falls under the competent courts.

Terms of Service (ToS) — Navette